Ear Hustle

African-American Family Disrepected At Hamada Of Japan In Tinley Park IL & Was Given The Midle Finger Before Being Escorted Out

frican-American Family Disrepected At Hamada Of Japan In Tinley Park IL & Was Given The Midle Finger Before Being Escorted Out

An African American family out for an evening to celebrate their nieces graduation decided to visit Hamada of Japan located in Tinley Park at 18310 N. North Creek Dr, 60477. What they thought was going to be a pleasurable evening turned out to be a nightmare.  Not only were they treated like trash but were told to their face that no one cared if they visited the restaurant again all while being given the middle finger.

See what the family had to say about their horrific evening;

Yesterday my family attempted to celebrate my niece’s graduation at Hamada of Japan in Tinley Park... Unfortunately, we had the ABSOLUTE WORST experience with the owner/manager and the waitress staff. When we arrived, we could not be seated until our entire party arrived which is customary in many establishments, so I understand this. However as soon as we were seated, we were rushed and only given a few minutes to order. After asking the waitress for additional time she informed us at 8:58 that no more orders will be taken after 9:00.

Of course we began to question this, then the waitress called the rude a$$ manager to our table. Trying to reason with the manger was a futile effort, as he wasn’t trying to hear anything we had to say. He proceeded to speak to us in a very condescending manner and ended his remarks with “I’m refusing service.” So now this is where the Turn Up begins! Not only were we furious, but we were in total disbelief that management would treat their customers this way.

As we proceeded to exit, the manager and the waitress continued to tell us they didn’t care about us leaving or ever coming back, all while smirking! One of the waitresses even had the nerve to flip the bird while standing next to the rude A$$ manager and I quickly snapped a pic! I will never be a patron of this poor establishment ever again, and I hope none of you will either! PLEASE SHARE!!!!!

Ear Hustle 411 is saddened to hear that such a reputable restaurant would treat customers in this manner.

60 Comments

60 Comments

  1. Anonymous

    May 19, 2016 at 11:03 AM

    I have never been here and because of this I will never go there! Smh!

    • I hate liars

      May 20, 2016 at 2:48 PM

      One of the customers threw a drink at the waitresses face, that’s why they got kicked out!

      • Anonymous

        May 21, 2016 at 5:31 AM

        Amen there are always two sides to every story

      • Common Racism in IL

        June 5, 2016 at 10:31 PM

        How do we know YOU’RE not lying? I hate liars too. But I’ve EXPERIENCED RACISM VERY SIMILAR TO THIS STORY…. So…. YUP. This crap is common. I don’t know about “your story though”.

        • Bill

          June 6, 2016 at 8:05 AM

          Because someone that was part of their mob admitted it on Facebook. Said very clearly “we didn’t throw the wine until their told us to leave” which the only reason they were told to leave is is because they started getting unruly after they were told it was too late to order. We may as well also remind you the reason they were late In ordering is because several people in their party didn’t show up on time. Why do you think the story died down considerably????

          It’s not 1920 anymore. Blacks have equal rights. A black man was elected by a white majority not once but twice. Stop with the victimhood already. It’s old and exhausting.

          • jamel

            September 10, 2016 at 2:02 PM

            This is not about your deflection attempt of calling people experience victimhood. You are avoiding speaking about racism. Having a multiracial President does not mean racism ceased to exist once he was sworn into office. In fact it made it worse and empowered the racist.

  2. Anonymous

    May 19, 2016 at 11:59 AM

    This is a restaurant that I’ve frequented in the past. Although the beginnings of this person’s issues started due to the late arrival of one or more of its party members (which was not the restaurant’s fault), it is because of the rudeness of the management, which was conveyed here and in countless other reviews I’ve read (on fb and yelp) that I will not return. In reading the many reviews, I have found that the rudeness of managers has been equal opportunity offensive and not solely directed at people of color.

    • Anonymous

      May 19, 2016 at 6:40 PM

      I can honestly say that I have experienced the rudeness on a few occasion and stayed away but the went back. The last time I was there back in March on 2016 they were chasing a mouse and laughing with no apologies, It’s so disappointing because there food is good and there is other place to go.

      • Mel

        May 20, 2016 at 9:51 PM

        call the health department on them

  3. Anonymous

    May 19, 2016 at 12:55 PM

    My only question is why was race brought up when the person telling the story didn’t even mention it?

    • Anonymous

      May 19, 2016 at 1:41 PM

      Obviously to make the story more dramatic and attention grabbing. Race baiting at its finest!

      • Jackie Dukes

        May 19, 2016 at 4:52 PM

        Obviously you’ve never lived it so you wouldn’t understand! So it’s best to keep your negative opinion to yourself! This kind of disrespect is very painful you have no ideal!

        • Anonymous

          May 19, 2016 at 11:18 PM

          Lived what? The restaurant staff SO CLEARLY did not bring their race in to the situation. If they did it DEFINITELY would have been stated. So if you’re referring to “never lived it” as in wanting service at 8:58 at a restaurant that closes at 9. You’re right I never lived it, because I would not EXPECT service at a restaurant RIGHT before closing. I’m not saying the way they were treated was right, BUT you also do NOT hear the restaurant’s side of the story. We ALL know there are two sides to EVERY story.

          • Anonymous

            May 20, 2016 at 7:24 AM

            When a restaurant employee gives someone the finger, they give up any right to a “side of the story”

          • Me

            May 20, 2016 at 9:23 AM

            If they close at nine they close at nine!!! If I enter at 8:59 I STILL DESERVE TO BE TREATED WITH GREAT CUSTOMER SERVICE!!!!! Especially if my MONEY IS STILL GOOD AT 8:59!!!! if they don’t want to serve people at 8:58 then that should be the time they lock their doors!!!! There is no reason to treat people that way!!!!

        • Anonymous

          May 19, 2016 at 11:53 PM

          this has nothing to do with the color of your skin…….absolutely nothing………everyone knows what its like to have bad service…..stop being so vein

        • Bill

          May 20, 2016 at 12:01 PM

          Oh please. You never lived it either.

      • Anonymous

        May 19, 2016 at 6:43 PM

        actually no because you can tell how they treat African Americans and whites and i was slow enough to continue to visit them spending no less than $70 a visit until one day I caught a clue and I actually like their food! It;s sad but hey you can’t treat people any way when thy are patronizing your establishment unless the customer is down right ignorant however like I said, I have had some experiences but gave them chance after chance hoping they would get better

    • Anonymous

      May 20, 2016 at 11:51 AM

      My thoughts exactly.

  4. Anonymous

    May 19, 2016 at 1:45 PM

    If there were any African-Americans in the kitchen or wait staff, I guarantee you they were saying fuck that family, too. The family should feel lucky that they didn’t get to eat, because come into a restaurant two minutes before closing (especially with a big ass party) and you about to get all types of foul shit done to your food.

    • Some1 who's woke

      May 31, 2016 at 5:09 AM

      They came in 2 mintues before orders weren’t being taken. Big difference.

  5. Kasi

    May 19, 2016 at 2:00 PM

    I have been to this restaurant a few times, with the last visit about three years ago. During that last visit, the ladies room was FILTHY. I was disgusted and told my husband that we wouldn’t be returning ever again. There are better habachi restaurants in Chicagoland’s surrounding areas.

  6. Nick Johnson

    May 19, 2016 at 3:04 PM

    You dont you state the whole story? Instead of just what you want people to see and read?

    • Anonymous

      May 19, 2016 at 3:56 PM

      Agreed, something is missing.

      • Anonymous

        May 19, 2016 at 5:18 PM

        I’m sure this is most of the story. I went there about 8 years ago and had almost the EXACT same experience and I’ve never been back!

      • Anonymous

        May 21, 2016 at 5:44 AM

        The manager told them to order before 9:00 there entire party wasn’t there, they were stalling to make sure they all ate together. When the entire party arrived the manager decided it was past closing and refused service of the entire party. The party was upset and started yelling and cussing at the staff. Someone in the party poured wine on the manager. When there were asked to leave someone started taking a video of the staff and was told repeatedly not to take pictures or videos of anyone she kept taking the video and the waitress flicked them the bird. The picture that has been on the internet is a still of a video not a picture. Both parties were in the wrong the party and the restaurant.

        • Some1 who's woke

          May 31, 2016 at 5:15 AM

          How could they order when everyone that’s apart of their party isn’t there?

    • Marcy R~

      May 20, 2016 at 8:03 AM

      She clearly said “Now this is where the turn up begins.”

      Obviously words were said by the seated party out of frustration. Especially with it being a special occasion. They were hoping for special treatment, but were denied. The management could’ve handled this situation a whole lot better. Time & delivery is EVERYTHING in customer service.

      They weren’t wrong to refuse service c but they were wrong in the way they did it.

      • Marcy R~

        May 20, 2016 at 8:06 AM

        TONE… And delivery. I would get very upset when someone walked through the door @ 8:58 and the store closes @ 9. I have a family to get home to as well.

        I get it. Especially after a long day of taking care of customers.

  7. Anonymous

    May 19, 2016 at 4:17 PM

    restaurant closes at 9. wants party seated 10min before close.

    why is it people NOT in the service industry dont understand this?

    • Mer

      May 20, 2016 at 9:22 AM

      The restaurant closes at 11, they just told them they had to order by 9. That is why it was such an issues……

    • Some1 who's woke

      May 31, 2016 at 5:17 AM

      Because like you, comperhending is hard. Were in the articl does it state they close at 9? And even if they did, who would think the foos would be fully cooked in 2 minutes?

  8. Anonymous

    May 19, 2016 at 4:47 PM

    I think this is a BULLSHIT Crybaby story. And WTF would you care if some ahole gave your the .. MIDDLE not midle ” Finger anyways. Did you hear i was assaulted by 3 black and had a gun put in my mouth.. i doubt it since i didnt write a shitty little sissy fuck article about it.

    • Paul Simmons

      May 19, 2016 at 6:27 PM

      Man shut the fuck up…you’ve been talking way too much shit here..Did you have a bad experience or not motherfucker. Stop trying to tell people how to feel about their experience!!!

    • Anonymous

      May 19, 2016 at 6:46 PM

      Shut up goofy this is not about you and your personal experience with some thugs like white people have not for centuries lynched black people, cold blooded murdered them, framed them etc. this is about respect when someone is spending their money in your establishment and if they arrived late the owner should have had a cut off time.

    • jason brown

      May 31, 2016 at 8:52 AM

      LoL

  9. Tanya

    May 19, 2016 at 5:33 PM

    They are rude and condescending
    No matter if all patrons in the party was there or not
    They prefer only white people
    I just go to another hibachi grill
    Fuck’em

  10. Andre

    May 19, 2016 at 6:29 PM

    I hope they don’t forget to report them to the Better Business bureau as well as write a poor review on the restaurant online
    at sites like Yelp and others!

    • Bill

      May 20, 2016 at 12:05 PM

      Bahahahahahah Vetter Business Bureau. The BBB Doesn’t mean jack shit.

  11. Paul Simmons

    May 19, 2016 at 6:32 PM

    Exactly..we have still too many people on here giving racism and bigotry a pass. Just because the perpetrators werent white they think they cant be racist. But in these cases you find that these types of racist who are non-white are heavily influenced and brainwashed into stereotypes by following and listening to white supremacists and racists here in America. If you have preconceived notions about people and not treating all people equally…THAT MAKES YOU RACIST PERIOD!!

    • Anonymous

      May 19, 2016 at 6:47 PM

      Exactly

    • Anonymous

      May 21, 2016 at 5:52 AM

      How is giving someone the middle finger racist??

  12. Jim

    May 19, 2016 at 8:00 PM

    This is horrible. An established business with established hours didn’t succumb to your demands to be served past those previously established hours. That must have been tragic for your family to experience. I’m sure those employees weren’t exhausted from working the whole day and weren’t looking forward to getting home to their families and children. They should have stayed as late as you wanted because you were having a special day! And to give you the ‘midle’ finger :::::gasp:::: you all were probably being so polite and respectful to the staff after they told you the order cut -off time. So sorry this happened to you.

  13. unitednationsofhorror

    May 19, 2016 at 10:35 PM

    Who gives a shit

  14. Anonymous

    May 19, 2016 at 11:51 PM

    While we may not know how the staff was treated, there are better ways to handle this kind of situation. I am considering that this lady isn’t being rude in viewing how she wrote her message. I have to say, I don’t think the manager and waitress were appropriate with their behavior. I was the assistant manager at a less reputable restaurant and we treated people better than that. If people walked in before closing time we served them, and took care of them until they were done. Especially around the time of year when special occasions are taking place in our neighborhood, such as school concerts, and graduations. We dld lock the doors at closing and finish our cleaning. Most people realize this and leave within an appropriate time after eating. If someone can’t understand that there are times they may have to stay over, then perhaps they need to get a different line of business.

  15. blank

    May 20, 2016 at 7:37 AM

    I seen this.. That guy deals with a lot of bs.. We only know 1 side of the story.. He doesn’t get rude unless you are.. There are characters that go in that place.. Is it right for that girl to throw the finger up.. No.. But should someone be having a camera in your face.. No.. So I would flip them off or worst myself.. we been there 100 times.. Not 1 problem..

  16. Anonymous

    May 20, 2016 at 8:13 AM

    I would’ve walked away and let my supervisor handle
    It. The waitress shouldn’t have lost her cool like that. An angry party isn’t going to pay her bills if she gets fired. I agree that the seated party was probably saying some unkindly things, but that didn’t mean they needed to respond unkindly as well.

  17. Bill

    May 20, 2016 at 11:59 AM

    Ear Hustle is a fucking joke. Posting 1/2 stories and riling people up to bully an otherwise well-respected locally owned tax-contributing, job creating business. Shame on all you douchebags.

  18. Bill

    May 20, 2016 at 12:09 PM

    How come we don’t see ANYONE demanding that the “victim” release the video? The girl giving the finger is a screen shot from a video. Facebook allows for you to post videos so why didn’t they post the video and why are they refusing to post the video even though they’ve been asked? It’s because that family are a bunch of fucking LIARS. She even said in her post that she was able to “get out her phone quickly enough to snap this picture.” Right there in itself she’s a liar. And all you dumb fucks rush to her defense and condemn an otherwise honest business? You’re all a bunch of bandwagoning JAGOFFS.

    • Anonymous

      May 21, 2016 at 5:59 AM

      Thank you so true

    • jason brown

      May 31, 2016 at 8:57 AM

      They posted the whole video

      • Bill

        May 31, 2016 at 9:24 AM

        Ok, Where can I find it?

  19. Anonymous

    May 20, 2016 at 4:50 PM

    I have news for you – the customer is NOT always right. If you show up late and demand to be served right before closing, you may very well be treated like crap. That is your fault. Next time, show up on time or make alternate plans.

  20. John Jones

    May 21, 2016 at 4:41 PM

    I am betting the black customers pulled a 5 alarm chimp out and that is when they were asked to leave.

  21. kiarayRoss

    May 21, 2016 at 7:34 PM

    I’ve been working in the restaurant industry for years. And it’s sad to say that I dislike seeing your “Cousins “coming. I work in a five star restaurant & for the most part white people come out to enjoy themselves. We are way behind the 8ball. I’m black & hate to see you coming. Every once in a blue moon you get the ones who are used to coming out. Imagine a whole group of people coming to your establishment right before closing. I bet you did Turn-up. I get so annoyed with your backwards Bama cousin’s. Please stay away with your mad coming in the door non-tipping booth loving run you ragged behind. And try to ruin your business because people get fed up with your pashy low class ways. Please teach your Cousin’s some manners. Real talk.

    • Anonymous

      June 14, 2016 at 12:20 PM

      Do u hate to c urself coming…u r not black.. No way

  22. Christina

    May 25, 2016 at 8:52 AM

    While I agree thr restaurant should have handled it better, but the customers were rude. First they arrived late to their reservation and then by the time they got there thr place was about to close. This was not just 2 people ordering food but a lot of people. Usually a restaurant starts breaking down before the restaurant closes, with this large of an order it would mean a lot more work. Plus since this is a party they would probably be there for an additional 2 hours.

  23. Some1 who's woke

    May 31, 2016 at 5:13 AM

    I see a lot of ppl lack reading comprehending skills. In no way did the artical state they close at 9, but stop taking orders after 9.

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