Spirit Airlines, A Florida-based discount carrier, abruptly canceled over 260 flights on Monday on top of the 165 they canceled on Sunday; leaving some very angry customers stranded.
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There were hundreds of passengers lost and confused while waiting for refunds. It became so overwhelming that some passengers camped out overnight at the airport. The customers claim they are not getting any help from Spirit Staff who seems very confused themselves.
Erik Hofmeyer, the spokesman for Spirit Airlines says,” We’re working around the clock to get back on track in the wake of some travel disruptions over the weekend due to a series of weather and operational challenges” that he sent via email.”We needed to make proactive cancellations to some fights across the network, but the majority of flights are still scheduled as planned.”
🚨NOTICE: Operational issues are impacting @SpiritAirlines flights nationwide. FLIGHTS WILL BE CANCELED. If you have a scheduled flight today or questions, please contact the airline BEFORE HEADING TO THE AIRPORT. Check https://t.co/UlJ5kBwXnx for updates. pic.twitter.com/64pHFVIZQ4
— McCarran Airport (@LASairport) August 2, 2021
@SpiritAirlines Chaos at Orlando Airport, Hundreds of passengers stranded and no help from Spirit Staff pic.twitter.com/O5qc3a3p5H
— Rosemary R (@Rosemary1727) July 31, 2021