EarHustle411 came across this article and of course we were appalled at the events that took place. Although the case has been resolved as of the timing of this post, this situation truly has to make one ponder this thought…when you are paying for a service and are not satisfied, what lengths would you go through to ensure the company knows about it and will a simple apology suffice?
A Houston couple are suing a photo company that they claim printed racial slurs on the captions of some of their wedding guests’ photos.
An African-American couple hired a photo booth and attendant for their 2012 Houston wedding in hopes that guests would take fun photos that would commemorate their special day. The photo captions were supposed to consist of the couple’s first names and the date. Instead, they say, some guests’ photo captions read, “Poor N–ger Party.”
“Anybody would find this caption offensive,” the couple’s attorney, Cathy Hale, told ABC 13. “I’m offended by it.”
According to the news station, the couple, who were not identified in the report by name, are now suing Premier Photography and the owner James Evans, charging negligence, mental anguish and breach of contract, claiming that Evans failed to deliver all the photos he promised.
Evans and his attorney refused to speak with ABC 13 and referred the news station to their response filed with the civil court.
In filings viewed by the news station, Evans claims there is no evidence linking his company to the captions and therefore no evidence of mental anguish, ABC 13 reports.
The news station notes that “mediation is scheduled for Thursday morning. If no agreement is reached, the case is set for trial in July.”
“They trusted this company to provide them with a service on their most important day, and what they got was the complete opposite; they got a slap in the face,” said Hale. “Every time they think about their anniversary, they think about this. It’s never going to go away.”
As of the timing of this post the litigiation between Premier Photography and the clients has been resolved as stated in a letter from the client’s attorney.
Source: The Root