Imagine inheriting thousands of dollars only to be told you can’t touch that money. That’s happening right now to a woman in Detroit. Her entire account is frozen and now she’s worried she won’t be able to pay her bills.
The single mom says her son’s graduation party is on hold, and she is not sure how long the lights will stay on in her home. The thing is, she has all the money she needs but it’s worthless.
“I feel like my money is being held hostage,” says Christina Anderson. “Every single dime is tied up in that bank.” And her bank, Bank of America, says it is just doing things by the book in the name of protecting customers.
This all started with a personal tragedy.
“I had a little brother and he passed away, and my dad had a lawsuit from that,” Anderson explains. From that lawsuit, more than $50,000 was wired into her Bank of America account on May 20. The procedure, she was told, was to place a two-hour hold on the money while the bank investigated its origins. After that, she was told, it is hers to do with as she pleases. And she did – withdrawing thousands just days apart without a problem.
“I went to two banks before that, drew $8,000; drew $5,000; no questions,” she says. “‘Just swipe your card and enter your pin, ma’am.'”
Then her car was totaled on May 24, so she went to get another $5,000 at the branch in Dearborn.
“The guy behind the counter started asking me where did I get the money from, and a bunch of questions” she says. “And I told him, I feel that’s none of his business, so I’m going to go to another branch where I feel more comfortable.”
And when she went to that second bank — “They told me my account on hold, it has been frozen for fraud.”