Ear Hustle

Nail Salon Owner & Customer Fighting Over Refusal Of Service [Video]

LANCASTER (CBSLA.com) — A video purportedly depicting a dispute between the owner of a Lancaster nail salon and a customer has surfaced online.

As CBS2’s Brittney Hopper reports, the video posted by a witness shows two women fighting inside the salon.

The customer seen in the video, Tawana Davis, told Hopper she got angry when the salon wouldn’t do her daughter’s nails.

“I continued to go back and forth with her about why everyone ignored the request that I had made,” Davis said.

But the store owner Kathy Nguyen told Hopper she felt the child was too young to get her nails done. She pointed to a sign that stated: “We have the right to refuse service to anyone.”

Nguyen showed CBS2 security video of how the incident began. During the incident, Nguyen pressed a silent panic button, alerting deputies from the Lancaster Sheriff’s Station.

Deputies responded to the shop and arrested Davis on suspicion of robbery as Nguyen claimed Davis stole nail polish.

Davis, however, says she didn’t take anything. Meanwhile, Davis also said she has hired an attorney and plans to file a lawsuit.

Deputies said the incident remains under investigation.

Source: CBS

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