Ear Hustle

Chipotle Accused Of Forgetting Their Own

What is going on with organizations today they seem to think it is alright to be insensitive to a certain group of people.  Well Chiptole has found themselves on the hook and all from an idea from a customer.  An author had been enjoying a meal at Chipotle with a lack of reading material as he enjoyed his meal.  He submitted an idea to the company to put stories on their cups and bags.  As luck would have it the company took heed to his idea however the problem is the company puts the works of a variety of writers of different ethnicities but their own.

Read the story as reported by NPR.org

Why Chipotle Is Accused Of Contributing To A Culture Of Invisibility

You can find all the Mexican-ish food that your stomach desires at Chipotle. What you won’t be able to find — on its cups, at least — is the work of Mexican-American writers.

Let me explain: Chipotle — the fast-casual chain that goes by “Chipotle Mexican Grill” — plans to roll out a series called “Cultivating Thought,” in which the chain prints original stories by famous writers on its paper goods.

Hat tip for that idea goes to Jonathan Safran Foer, author of Everything Is Illuminated.Foer was enjoying his meal in a Chipotle when he found himself without anything to read. “I really just wanted to die with frustration,” Foer said in an interview with Vanity Fair. So, freshly inspired, Foer emailed Chipotle chairman and co-CEO Steve Ells with the idea of printing stories on cups and bags — which brings us to the controversy at hand.

Gustavo Arellano and others have noticed something shiny and glaring and obvious. The roster of Chipotle’s 10 participating writers — which includes Toni Morrison, George Saunders, Sarah Silverman and Malcolm Gladwell — lacks Mexican-Americans. And it lacks other Latinos, too.

“I think it’s just a big dis to not put our voices on a cup [for a company] that specifically bills itself as a ‘Mexican grill,’ ” says Alex Espinoza, a writer and a professor at California State University, Fresno who teaches English and Chicano studies.

Chipotle describes the project like this:

“We’re hoping this will allow people to connect with the musings of these writers with whom they may or may not be familiar and create a moment of analog pause in a digital world, provoking introspection or inspiration, and maybe a little laughter.”

Alex Espinoza wrote his own “Cultivating Thought” stories on a cup.

So what gives? Why did Chipotle fail to include the voice of Mexican-American — and more generally, Latino — writers in its cups project?

Chris Arnold, Chipotle’s director of communications, wrote in an email to Code Switch that “to get the slate of 10 authors we currently have, we reached out to a diverse pool of more than 40 writers that included Latino authors. Many more authors declined our request to submit a piece than accepted, including well known Latino writers.”

Espinoza says he doesn’t consider the absence of Mexican-American or Latino voices malicious. But it all points to a larger issue.

“My concern is that it sends the message that we as Mexican-Americans are not capable of creating art,” Espinoza told me. “That the only thing we’re capable of doing is standing behind the glass guard with the ladle, filling the tortilla with the ingredients of a burrito, that we’re not capable of writing stories.”


Lisa Alvarez, an English professor at Irvine Valley College, thinks that Mexican-Americans — and Latinos — are generally overlooked as public intellectuals.

“I don’t think it’s about the cup or the bag as much as it is about the missing Mexicans — a culture that cultivates invisibility around a people who have really been here from the beginning,” Alvarez says.

This idea of the “missing Mexicans” prompted Espinoza and Alvarez to start a Facebook page, aptly named Cultivating Invisibility: Chipotle’s Missing Mexicans, that takes aim at the chain’s series. Alvarez and Espinoza are posting photos of cups that feature handwritten stories by Mexican-American writers.

And if the company moves forward with the program, communications director Arnold writes:

“We will certainly look to add to the diversity of contributors, and believe we will be in a better position to attract a wider cross-section of writers with something to point to given how well this program has been received.”

Some suggestions for the chain, if it decides to cast its “Cultivating Thought” net a bit wider?

Alvarez points to The Norton Anthology Of Latino Literature as a pretty obvious place where Latino writers are showcased. To name some folks who could be fair game: Dagoberto Gilb, Sandra Cisneros, Luis Alberto Urrea and Richard Rodriguez.

Source: NPR.org


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